Digital iBuy Shipping & Handling Policy

Order Processing & Shipping Times

Most in-stock items will be processed within 2 business days of ordering.
Orders may take up to 4 business days to process depending on stock levels and order volume.
We do not process orders on weekends or major Canadian holidays.
Once your order is processed, you will receive an email notification with tracking details. Please allow 24-48 hours for tracking updates to appear on the courier’s website.

All orders ship via UPS or Canada Post standard shipping.
Standard delivery time: 2-6 business days after leaving our warehouse.
Delivery times may vary based on location, weather, and courier delays.
Remote Areas: Orders shipping to Northwest Territories, Nunavut, and Yukon will have a paid expedited shipping option, calculated at checkout.

We do not ship to P.O. Boxes.
Orders may be canceled if shipping destinations are in remote areas subject to courier surcharges or cost-prohibitive to service.
Split Shipments:
- If you order multiple items (laptops, desktops, or combos), your order may ship in multiple packages.
- If your shipment is split, you will receive an email with a tracking number.
- For additional tracking numbers or estimated delivery dates, please contact our customer service team.

Placing an order on DigitaliBuy.com does not guarantee acceptance.
Digital iBuy reserves the right to limit quantities or decline an order for any reason.
Orders that contain errors, discrepancies, or fraudulent activity may require additional verification before processing.
Order Cancellations:
- Orders cannot be canceled once they have been processed and shipped.
- If an item is backordered, cancellation may be possible.

If you order an out-of-stock item, your payment method will be pre-authorized but not charged until the item is available to ship.
Shipping fees for backorders are non-refundable.

📍 Questions about your order?
Contact our support team:
📧 Email: support@digitalibuy.com
📞 Phone: (437) 326-6540